Privacy Policy

Online Safety and Security Policy

Effective Date: May 2024

At the North East Multicultural Association (NEMA) in Wangaratta, Australia, we are committed to ensuring the safety and security of our online visitors and users. This Online Safety and Security Policy outlines our efforts to protect your privacy and security when you interact with us online.

1. Secure Transmission:

   • We use industry-standard encryption and secure socket layer (SSL) technology to protect the transmission of your personal information over the internet.

   • When you submit sensitive information via our website, such as payment details or personal data, it is encrypted and securely transmitted to prevent unauthorized access.

2. Data Collection and Use:

   • We collect personal information from online visitors only when it is voluntarily provided to us, such as when you fill out a contact form, subscribe to our newsletter, or make a donation.

   • We use the information we collect online to respond to your inquiries, provide the services you request, and communicate with you about our programs, events, and activities.

3. Cookie Policy:

   • Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

   • Cookies are small text files that are stored on your device to recognize your preferences and track your interactions with our website.

   • You can choose to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect your ability to access certain features of our website.

4. Third-Party Services:

   • We may use third-party services, such as website analytics providers or payment processors, to enhance the functionality of our website and improve your user experience.

   • These third-party services may collect information about your interactions with our website, but they are required to adhere to strict privacy and security standards.

5. Links to External Sites:

   • Our website may contain links to external websites or resources that are not operated or controlled by NEMA.

   • We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Child Online Safety:

   • Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

   • If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.

7. Security Measures:

   • We maintain appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.

   • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Updates to This Policy:

   • We reserve the right to update or modify this Online Safety and Security Policy at any time without prior notice.

   • Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us:

   • If you have any questions or concerns about this Online Safety and Security Policy or our online practices, please contact us at:

   • Email: admin@nema.org.au

   • Phone: (03) 5721 5490

Thank you for visiting the North East Multicultural Association (NEMA) website and for your trust in our commitment to online safety and security.